goodserviceguide.com
Detail Carpet Care(Carpet Cleaning)
Detail Carpet Care Concord, California
Voice: (925) 686-9364
References:“I would highly recommend Detail Carpet Care.
Sometimes companies aren’t careful with your things or
leave scrape marks on the floorboards, but Detail are really
respectful of my home, and that is important to me.”“We
used a carpet cleaner out of a coupon book, and the stains
came back the very next day! So we called Jerome, and he
re-did everything, and the stains stayed gone! After everything
was said and done, he did the best job and offered the best
value. He did a great job on my daughter’s carpets, too—and
they were a lot worse than mine!”“I found them in the
Good Service Guide a couple years ago, and have been
using them ever since. They’re very reliable, careful, and
do a great job. They are my carpet people!”Tell All! How
was your experience with Detail Carpet Care? Tell us
about it, and help improve The Guide.You don’t have
to give Jerome and Marie Wheat an tip for cleaning your
carpet – but that’s how much a delighted client recently gave
them after seeing the quality of their work. Detail Carpet Care
is the name of their business, and it’s attention to detail that
sets them apart from other cleaners.Both Jerome and Marie
are Certified Carpet Cleaners, but these days Marie does
most of the cleaning.She specializes in cleaning carpets
and upholstery using the latest hot water extraction equipment
to get fabrics really clean and dry.“Some people think you
shouldn’t wet clean carpets,” says Marie. “But carpet is a
fabric, just like clothes. To really get the dirt out, you need to
rinse it.”“With the water extraction power we have on our truck
-mounted unit, your carpets will completely dry within a few
hours.”Marie can get anything out of carpets—rust, chewing gum,
candle wax. (We know: he recently got a red wine spill out of our
Contra Costa manager’s carpet, and even gave her a useful tip on
how to minimize red wine stains—pour white wine on top!) They
also offer emergency water damage repair if a tub accidentally
overflows, or rain comes in through an open door.“We’ve both been
cleaning carpets for 10 years,” says Marie. “I take a personal
interest in our clients, and I treat their home as if it was my own.
“For example, a lot of cleaners whip their hoses around corners,
which marks the baseboards and woodwork. We have special
protectors, and we physically walk the hose around the corners.
People really appreciate that.“It doesn’t matter where you live, or
the size of the job, we provide the same quality every time,” says
Marie.“There are other carpet cleaners out there, but there are none
better."